TRADING TERMS AND CONDITIONS
For Country Comforts Limited., Trading as ‘The Place To Stay’, Knoll Hill Farm, Trudoxhill, Frome, Somerset, BA11 5DP ~ known as the ‘The Place To Stay, Frome’ or ‘We’ hereafter in these TRADING TERMS & CONDITIONS.
These trading terms and conditions specify the trading terms under which ‘The Place To Stay, Frome’ trade, receive and accept bookings and guests.
Visitors are urged to read these TRADING TERMS AND CONDITIONS before visiting ‘The Place To Stay, Frome’.
USE OF THIS WEBSITE
This website https://www.theplacetostaysomerset.co.uk/ and its associated domains, https://www.theplacetostayuk.co.uk/ and https://www.theplacetostayuk.com/ are owned by ‘The Place To Stay, Frome’, and by using this website and its associated domains, you are bound by the terms and conditions outlined below in this policy.
The content displayed on this website is provided for information only. We make every effort to ensure the information included is accurate and up to date and we make no warranty or guarantee of any kind regarding the reliability and accuracy of any information supplied and found on this website.
With regard to all the information published on this website and its associated domains including narratives, images, videos and pictures, you may not copy, reproduce, download, clone or otherwise republish or replicate in the original form or an edited or changed format without the express permission of the ‘The Place To Stay, Frome’.
We make every effort to keep this website and its associated domains online continually and running smoothly and consistently. ‘The Place To Stay, Frome’, however, cannot guarantee uninterrupted access to the website and its associated domains. Under no circumstances will ‘The Place To Stay, Frome’ or its appointed agents be liable for any losses or damage arising from the use of this website or its associated domains.
We reserve the right to change any information included without prior notice.
SECURE SOCKET LAYER (SSL) CERTIFICATE
Our website and that of our booking and payment partner, EviivoUK, includes advanced security mechanisms. Each stage of the booking process is protected using SECURE SOCKET LAYER (SSL) technology in this field. Your information is encrypted and protected using server authentication and data encryption methods.
SSL CERTIFICATE FOR OUR WEBSITE
The security certificate for this website, https://www.theplacetostaysomerset.co.uk/ and its associated Domains is issued by an accredited third-party provider and host to our website,
One.com of Kalvebod Brygge 24 DK-1560 Copenhagen, Denmark
and their agents,
‘Let's Encrypt Authority X3’ by Let’s Encrypt, 1 Letterman Drive, Suite D4700, San Francisco, CA 94129. (https://letsencrypt.org/certificates/)
Our SSL Certificate Serial Number is: 2C:EB:9E:3E:14:29:73:49:9A:14:D7:D3:8C:1A:C1:5A.
You can check the validity of the certificate by clicking on the green padlock in your browser.
SSL CERTIFICATE FOR OUR BOOKING PARTNER’S WEBSITE
When booking and purchasing a reservation on our website, you will be taken to our partner, EviivoUK and their website: https://via.eviivo.com/theplacetostayba115dp where your booking and payment will be processed securely.
Again, in this process, your information is encrypted and protected using server authentication and data encryption methods.
The SSL Certificate can be viewed by clicking on the green padlock in your browser for this site. The SSL Certificate Serial Number is: 36:AB:53:53:E8:93:14:46:B1:4F:A0:56:87:8A:3F:37
The copyright of all photographic, video images, audio sound and other information and material on this website and its associated domains is owned by ‘The Place To Stay, Frome’ and photographers and other sources commissioned by ‘The Place To Stay, Frome’ and any unauthorized use of any of these violates copyright laws and any use of these in whole or in part, in any form of any without the prior written permission and consent of ‘The Place To Stay, Frome’ who reserve the right to refuse permission or to retract permission at any date without giving a reason. Any unauthorised use of these images may result in legal action.
Copyright in this website and its associated domains belongs to ‘The Place To Stay, Frome’ unless otherwise indicated.
ROOMS, ACCOMMODATION AND RESERVATIONS POLICY
All room reservations and bookings made with ‘The Place To Stay’, whether taken through this website or through other methods and by our partnering agents, are subject to our bookings and cancellation policy, as follows:
All bookings and reservation are made subject to availability.
BOOKINGS AND RESERVATIONS
At the time of making your booking with ‘The Place To Stay, Frome’, we usually take full payment for the first night's bed and breakfast. We may contact you by email or telephone about your booking, to ensure and confirm everything is right for your stay. If you prefer not to be contacted by any particular means, please let us know.
‘The Place To Stay, Frome’ reserve the right to refuse to accept any booking or reservation and to refuse entry to any person or persons without disclosing a reason.
PRICING AND PAYMENT
All prices quoted may be subject to change at any time and without prior notice and are quoted in Pounds Sterling.
All prices are quoted per room per night based on two people sharing a room. A discount of 10% is applicable to single occupancy of a double room Monday – Thursday inclusive. No discount is available for single occupancy of a double room, Friday, Saturday or Sunday.
The first night may well be taken on booking or pre-authorised and will be taken prior to check in.
We accept payment by cash or credit/debit card ONLY. We do not accept personal cheques or business cheques.
It is important that you read and understand the terms and conditions our bookings and cancellation policy prior to placing a booking with us, as our policies (including cancellation) may differ from time to time.
Room reservations made directly with ‘The Place To Stay, Frome’, via our website or via the websites of our booking partners are subject to our cancellation terms.
Unless otherwise stated at the time of booking or in your confirmation, you may cancel your booking up to 5 days before arrival time without charge. Any payment will be refunded. Thereafter, you will be charged (at the owner’s discretion) the full room rate for your booking.
If your booking is cancelled or modified up to 5 days before date of arrival, 100% of the first night will be charged.
If your booking is cancelled or modified later or in case of no-show, the total price of the reservation will be charged.